| Phil Marshall Volkswagen Sales Representative | Dear Mr. Marshall,
This is just a note to thank you for how you made the purchase of my 2009 VW Jetta TDI so easy. I appreciate the time you took to explain the new functions on this model that I did not have on my 2006 VW.
I was called to answer questions on a survey concerning the service you and Valley Motors rendered in my purchase of the vehicle. I rated every question a 10. I would have given a higher numeric number, but the rating only went up to 10. I want to wish you and your family a Merry Christmas.
Very truly yours,
Dawn |
| Phil Marshall Volkswagen Sales Representative | Dear Sir or Madam,
I would just like to inform you of the wonderful customer service I received one month ago when I purchased my new CC from Mr. Phil Marshall. Phil was very pleasant, (never pushy)m always attentive to my needs and questions and very quick to call me back. I have always had some apprehension about auto dealerships and Phil truly made it an enjoyable experience. You should be proud of his "excellent” attitude and customer service. I am regretful that I missed the phone call from your survey department, but I will clearly recommended Phil and your dealership to a friend or co-worker.
Thank you again,
Evan |
